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We at Canbase specialize in self-service technology based solutions where dependence on human interaction is reduced if not eliminated for enhancing efficiencies.
Self-service Technology empowers authorized human users [and computer applications] to obtain or update information and perform qualified transactions from enterprise systems, on their own using natural language [or API], via communications channels such as email, web, network and voice anytime without depending upon human actions.
Since dependencies on human interactions are eliminated, it brings seamless flow of information, greater efficiency, and satisfaction to users. Self-service Technology is derived through Management and Optimization of Business Processes.
Self-service Technology helps companies to reduce operating cost like training, real estate, equipments, communications and scaling up.
At Canbase, we are proponent of using Open Source and Open Technologies including Emerging Technologies such as Web Services for keeping total cost of ownership, in short, intermediate and long term least possible.
Unified and integrated self-service solutions provide a secured conduit offering a seamless flow of information between authorized users and enterprise databases.
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